At GadgetBD, we want you to shop with confidence. Many of our smartphones, laptops, gadgets, accessories, and electronic products come with a warranty depending on the brand, product type, and supplier.
The exact warranty duration and coverage may vary from product to product. Please check the Warranty Information section on the individual product page before placing your order.
Where applicable, the warranty generally covers manufacturing defects and hardware-related issues that occur during normal use within the specified warranty period.
Warranty coverage may include defects related to internal components, charging systems, displays, connectivity, or other hardware depending on the manufacturer’s or supplier’s warranty terms.
Warranty periods vary depending on the product.
For example, some accessories may include a 3-month, 6-month, or 1-year warranty, while smartphones, laptops, tablets, and other electronics may include a 1-year or longer warranty.
The specific warranty period will always be mentioned on the relevant product page.
Depending on the product, GadgetBD may offer or facilitate:
Official Warranty — Warranty service is provided by the authorized brand or official service center.
Seller Warranty — Warranty service is provided by GadgetBD or the relevant supplier.
Service Warranty — Covers repair/service support according to the stated terms but may not include free replacement of parts.
Please check the product page to see which type of warranty applies.
If you experience a problem with a product during its warranty period, please contact our support team and provide your Order ID, product name, purchase details, and a clear description of the issue.
Our support team will review your request and guide you through the next steps. In some cases, the product may need to be sent to our service point, supplier, or authorized service center for inspection.
Warranty normally does not cover damage caused by misuse, accidents, physical damage, liquid or water damage, broken displays, unauthorized repair or modification, electrical damage caused by improper power sources, lost or missing accessories, normal wear and tear, or damage caused by failure to follow the manufacturer’s usage instructions.
The final warranty decision may depend on inspection by the manufacturer, supplier, authorized service center, or GadgetBD support team.
For some warranty claims, the product must first be inspected by an authorized technician or service center.
After inspection, the product may be repaired, replaced, or returned depending on the warranty conditions and the nature of the issue.
Inspection and processing time may vary depending on the product and service provider.
A warranty does not always mean an immediate product replacement.
Depending on the issue and warranty terms, the product may first be repaired. Replacement may only be offered when repair is not possible or when the applicable manufacturer or supplier warranty specifically allows replacement.
Customers should keep their order invoice, warranty card, product packaging, serial number, and other included documents when applicable.
These may be required when submitting a warranty claim.
Accessories such as chargers, cables, power banks, earbuds, headphones, keyboards, mice, and similar products may have different warranty periods.
Always check the specific product’s warranty information before purchasing.
Warranty terms can vary by brand, product model, supplier, and manufacturer. Therefore, the warranty information shown on the individual product page will take priority over the general information provided on this page.
If you have any questions about your product warranty or need assistance with a claim, our support team is ready to help.
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